FAQ

After Sales Question
How is my contract delivered?
What’s included with my purchase?
How do I customize the template?
Do I automatically get updates to the contract?
How many times can I use the contract?
How does the copyright apply if I can share it with my nanny or employer?

How is my contract delivered?
All A to Z Nanny Contracts are available for immediate download after purchase. You’ll receive a confirmation email of the sale then a second email that says “Your order is complete – please download you’re your files” If you don’t receive this email within 10 minutes of purchase, please check your spam folder.  Click on that link and you’ll be able to download the A to Z Nanny Contract zip file up to 5 times over the next year.  You can also login to your account and immediately download your contract file.

What’s included with my purchase?
The A to Z Nanny Contract zip file comes with 4 documents:
• a customizable template formatted in MS Word that allows you to quickly and easily create a custom contract that reflects your unique situation
• a comprehensive guidebook that walks you through each item listed in the contract providing an overview, the related industry standard and advice on what to consider when deciding on your approach
• a customizable time sheet
• a customizable Employer Property List

How do I customize the template?
It’s easy! Just go through the template and delete all the items that don’t apply to your situation. That will significantly shorten your template. Go through the rest and fill in the blanks and make your choice within multiple choice questions. If you’re not sure about an item, check out the guidebook to learn about the issue, what’s standard and get advice on what to consider. That’s it!

Do I automatically get updates to the contract?
If I make a major change to the contract, you’ll receive notice of the update if you’ve purchased it within the last year. But like other products that are regularly updated, ongoing updates require an additional purchase.

How many times can I use the contract?
You can use the contract with your current nanny or family. If you switch caregivers or jobs, you can use the contract again within that employment relationship. However the contract is updated regularly so you may want to get the undated version to make sure you have the most current information and advice.

How does the copyright apply if I can share it with my nanny or employer?
When you purchase the contract, you can use it within your employment relationship. That means you can share it with your employer or caregiver but not with anyone else. You cannot share it with all your potential employers or nannies during the interview process or with friends or co-workers that would love to use it themselves. I ask that you honor the experience, time, and energy that goes into the ongoing development of this product and refer others interested in the A to Z Nanny Contract to www.AtoZNannyContract.com.